Role and Responsibilities of Supervisors
Some job roles are specifically to supervise a team of workers, and purely that, but almost all management positions include an element of supervision, as managers need to supervise their team members and their workload as well as perform their own work. Examples of a pure supervisory role would be;- in a process environment a call centre environment deploying an emergency services team In these instances, the supervisors’ role is to manage the workload, allocate work to the team, balance the workload. They don’t usually perform the work themselves, but manage the team. So in this context, a supervisor can usually be considered as a junior member of the management team. In a professional environment such as law or medicine, there is usually a team working under a solicitor or doctor who are not as qualified or experienced as the team leader or supervisor. They play a supporting role to the team leader, performing administrative or less skilled work. In this situation, the supervisor ...